Campsite de l'Espérance * : General booking conditions

The campsite accepts reservations according to dates and places available, in order to guarantee to customers a pitch for the date of arrival (the pitch is given randomly according to availability).

Reservations are subject to certain conditions, as follow :

1. For all reservations, the whole of the stay must be paid for on arrival at the campsite or the day before leaving.

2. Reservations are let to named individuals. It’s forbidden to sublet or to transfer the hire to a third party.

3. In order to validate the reservation, you will pay a deposit equal to the first night's stay. The deposit can be paid by telephone by credit card. The deposit will be deducted from the amount due for the stay. Any payment mode will be made payable to "Régie Camping Espérance Fouras".

4. You must notify us of any delay in your arrival, in order to keep your reservation.If we have not received any news as to your arrival within 24 hours, we will dispose of your pitch.

5. No number will be attributed permanently and contractually. Only wishes can be formulated during pre-bookings and bookings.

6. For any change of dates of stay, it cannot be guaranteed the same pitch.

7. Any modification which may result in a difference in the amount due, be it higher or lower, must be specified as soon as possible.

8.  In all cases of cancellation, for whatever reason, cancellation must be done by letter with a written proof :

- more than 15 days before arrival, the deposit will be paid off.

- less than 15 days before the date of arrival, the total of the deposit will be withheld.

9. In case of an earlier departure or a later arrival no reduction will be granted.

10. Insurance : It is up top each camper to take out a liability insurance. The campsite declines all liability in case of theft, fire, bad weather… and in case of accidents that are related to the camper’s liability.

11. Clients certify to have read the booking conditions and the camp rules and accept them. Each tenant is responsible for disturbances and nuisance caused by people staying with him or visiting him.

12. Pitches are available from 2 p.m. and must be left at 12 a.m. the day of departure.

In compliance with the law of 6/01/1978 relating to information technology and civil liberties and in accordance with the European regulation on the protection of personal data (RGPD) 2016/679 of 27 April 2016, you have a right of access, rectification, opposition, portability and a right to oblivion concerning the personal information collected about you. 

In the event of a dispute and after having contacted the "reception" department of the establishment, any user of the campsite may refer the matter to a consumer mediator, within a maximum period of one year from the date of the written complaint, by registered letter with acknowledgement of receipt, to the operator. The contact details of the mediator who may be contacted by the customer are as follows: www.cm2c.net - Contact by e-mail: contact@cm2c.net - Contact by post: 14 Rue Saint Jean 75017 PARIS - Telephone: 06 09 20 48 86.